Available Hours are the hours when your phone or app rings for you to answer. When a call is received after hours, the caller will be sent directly to voicemail. You can change your available hours for calls within the Ring Central web portal.
Login to the Ring Central website
Visit https://login.ringcentral.com and login with the your Atlanta Mission email address and Ring Central password.
Forgot your password? No problem. Enter the email address and click "Next". Click "Forgot Password?" on the next screen and Ring Central will send you an email to help reset your password. If you are still having trouble logging in, click here to request help from the Systems team.
Click on Settings in the top left menu
Edit Your User Hours
1. Select User Details.
2. Select Settings & Permissions.
3. Press Edit under User Hours.
4. Set your User Hours to any of the two options below.
- 24 hours/7 days a week: Select if you want incoming calls handled the same way all the time, every day.
- Custom hours: Select if you want incoming calls handled differently during your work hours and after hours.
5. If you select custom hours, use the toggle buttons to select the days you're available to receive calls.
6. Select the start time of your available hours by clicking and scrolling through the From dropdown menu.
7. Select the end time of your available hours by clicking and scrolling through the To dropdown menu.
8. If your available hours are the same each day, click Apply to to select either All weekdays or Every day.
9. Click Save.
