You may place the caller on hold to answer another incoming call or if you're having a conversation in the room and the caller shouldn't hear it.
You can have multiple calls on hold and resume a call at any time.
To hold a call:
1. Highlight the call using the line key buttons to the left of the screen.
2. Press the Hold soft key or press the Hold key that has a pause symbol.
To resume a call you've placed on hold, click here.
To start another call during the hold:
1. Dial the number.
2. Press the Dial key.
To resume a call on hold:
1. Highlight the call you'd like to resume by pressing the line key button to the left of the screen.
2. Press the Resume soft key or press the Hold key with the pause symbol.
You're officially a pro!
✔️🏆🥇
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