Use the ⏳Reached Out & Waiting stage when theres no reply to the scheduling email after a group lead submits the Group Volunteer Form. Once you've sent the automated follow-up email, keep the task in this stage for the configured waiting period.
This article describes how to send the automated follow-up email.
From the 👥 Volunteer: Group Onboarding project page.
1. Click on the group task.
2. Scroll down to Tags.
3. Click +.
4. Click 🔔Send Group Reminder Email.
5. Check off the Follow up with group lead task.
The Group Reminder email has been sent.
When the group lead follows up, move the task to the 📋Planning Process column. If there’s no follow-up, proceed with the 👻Ghosting process.